Pissed at Plaza Damas’ parking system!
My office is at Plaza Damas. I park at their basement car park everyday and they charge quite expensive for their parking. RM 1.50 for the first 2 hours and RM0.50 for every subsequent hour. My parking fare would sum up to about RM5-RM6 everyday.
Anyway, when I left the office today, one of the Autopay machines broke down (Machine A). So I went to the other one (Machine B). There are only two Autopay machines for the area where I park my car. Machine B had a looooong queue, which was expected since Machine A always breaks down.
So I parked my car at the side, queued up behind the line for 15 minutes. Machine B decided not to accept coins today, no big deal since I didn’t have any coins with me. My fare came up to be RM5.50. I inserted my RM10 note and that thing told me I need to pay exact amount because it didn’t have any change left.
I was so pissed by then as I’ve waited for 15 minutes to pay my parking fare. How do you expect one to pay RM5.50 with notes? Your stupid machine won’t accept coins and didn’t have any change to give!
So I sped of to the shopping center, queued another 5 minutes and my fare came out to be RM6. I passed the hour. I now have to pay extra for your inefficiency!
Let me tell you how bad is the parking at Plaza Damas:
- There are two ticket dispensing machine at every entrance. One of it is ALWAYS out of order.
- There are two barricades at every exit. One of it is also ALWAYS out of order.
- There are two Autopay machines (Machine A and B) at the huuuuge area I park. Machine A is always out of order.
- When both machines are in order, there will always be one that couldn’t issue a receipt. I think they gave up repairing Machine A. They permanently glued a notice there at the machine saying that it doesn’t issue a receipt.
If you guys are charging so much for us to park there, at least MAKE EVERYTHING WORK! Plaza Damas/Hartamas Shopping Center is frequented by upper class people (I am not high class la, work there only), they expect better services than this!
If anyone from the management reads this (I doubt so), PLEASE IMPROVE ON YOUR PARKING SYSTEMS!