Comments on: Renewing a Malaysian Passport

By: nikol

nikol — Mon, 20 Feb 2012 06:20:21 +0000

how about for the kid below 3 yrs old?i need to bring her over too?or only parents go will do?

By: wei ling

wei ling — Tue, 08 Nov 2011 12:00:40 +0000

hi Justin,

just wanna confirm, if i renew my passport via the kiosk, do i need to fill up any forms?

By: Unsatisfied

Unsatisfied — Tue, 06 Sep 2011 09:36:06 +0000

I went there yesterday and the system was down after my turn, I waited for several hours and kinda disturbing cause they din inform me that the system was down. I only get to know it after I went to ask them and I heard some of other customer’s conversation. but the staff yesterday was quite understanding and nice. They told me to come tomorrow( which is today) to make payment and collect my passport. One of the staff contacted me too to remind me to get back my passport, which is very responsible. I like that.
Today, I went there again, after payment, I waited about 2 hours to collect my passport. The staff there asked for my IC and unfortunately I couldn’t find it, and I was kinda nervous so I asked whether they give me back my Ic or not. But the staff there was so rude he kinda throw my passport on the table and say ” dont have okay, please check inside your bag again” but i couldnt find it anyway, and i went to ask the person who is incharge of the payment. The staff aswell, was very rude and she say she returned everything during payment with a very frustrating voice and she sound very fierce that annoys me the most. But eventually i know it was my fault to did not check properly cause i was too nervous, anyway I was just asking them whether did they forgot to return my IC. Its not like I’m accusing them for loosing my IC. Cant they just say ” sorry we returned it already” or sometime FAR MORE polite than that ._. They are very rude, I hope they will train their staff to be more friendly and more approachable.
p/s: I think the guy tore my form as I can see the bottom part of the paper had thorn. Spoil my mood…

By: Ann

Ann — Wed, 24 Aug 2011 13:29:26 +0000

I know someone in Malaysia, a Nigerian citizen who was scammed into paying money to an employment agency to work in Malaysia, of course – no real jobs. These same people were working with a ring in Malaysia. They picked him up at the airport & took him to where they live.

He has been there almost 2 years now, his Malaysian Visa is expired. He does not work because his Visa is expired and with an expired Visa, he cannot attend school either.

How does he get out of this impossible situation?

Can he simply obtain a passport & leave that place? He wants to come to the U.S. where there are many opportunities to work.

Can he contact the Nigerian Consulate for amnesty & assistance? He is now in Malaysia illegally & could be imprisoned if detected in Malaysia illegally.

With no money, no job – what is the easiest exit for him & how much would it cost in U.S. money to help him either come to the U.S. or get back to Nigeria safely?

Please help – he wants to get back on the right track, I thought if he could renew his passport there, maybe he could work or if he could obtain another Visa, he could get a job at a hotel or some form of income – if so, what are the costs associated with getting a new Visa so he can be legal again?

If not, what do you recommend for this Nigerian citizen, it is obvious that he needs help.

Thank you for your assistance.

By: lairosalind

lairosalind — Wed, 24 Aug 2011 06:30:10 +0000

Your info on what is required is very clear but Justin I need to renew my passport asap as my sister is on life support in Perth please let me know the nearest Imm. office I can go as I am staying at 8th miles Cheras. Please help.

By: Ray

Ray — Sun, 13 Feb 2011 09:12:50 +0000

i went to the imigration dept in kelana jaya at 8am. Slotted in RM300 for renewal, given a receipt. Got my new passport at 9.20am. It was a breeze!! And it was a SUNDAY!! Yupe, its OPen!!

By: Arnaud

Arnaud — Sat, 08 Jan 2011 11:48:08 +0000

So, we put everything (2 photos, photocopy of MyKad & my old passport) in the enclosed envelope….Does it mean that we can’t keep the old passport ?? I really want to keep it as a souvenir (normally they cut at the bottom right hand corner).

By: Felix Gregory

Felix Gregory — Tue, 14 Dec 2010 04:38:09 +0000

I went to the immigration office in Seremban with my 16 year old daughter to renew our passports. Before I went I searched the internet for the documents I needed. I was turned away as I did not bring my daughter’s birth cert. This I was told is not the same as ‘other’ immigration offices in the country. Why is this so? Is my daughter’s identity card has different values in different states of Malaysia. I had to drive 42 kilometers to return home to get her birth cert Should the immigration pay for this trip and my valuable time? Very frustrated with inconsistencies in the Govt office policies. Please comment for all who would like to.

By: tammy

tammy — Fri, 03 Dec 2010 08:38:07 +0000

Fuyoh.. was searching on how much to renew passport… got to ur website…

shows how long i did not meet u…

By: NoIdea

NoIdea — Sun, 04 Jul 2010 12:52:09 +0000

Hi, i am just wondering about the photo requirement regarding the lengh of the hair

i am guy with long hair (hairstylist) from Malaysia, and had spent some effort maintaining it
question is whether i will have to cut my hair for them to accept my photo? i would rather keep my hair if possible

the official website do not have information for guys with stylish/long hair